Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Place an order
• Contact us for customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

Personal Information:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through payment gateways)
• Order history and preferences
• Account credentials

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to your inquiries
• Send you important updates about your orders
• Improve our website and services
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, delivery services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure payment processing through certified payment gateways

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account information is typically retained for 3 years after account closure, while order information may be retained longer for accounting and legal purposes.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last updated" date

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: